SH International Logistics LLC
Website: www.shi-logistics.com

1. Overview

SHI Logistics is committed to protecting the privacy of all individuals whose personal data we collect, including customers, employees, vendors, website users, and SMS contacts. This Policy outlines the personal data we collect, how we use it, and your rights.

2. Information Collected

a) Directly from You

  • Contact: name, phone number, email, company name, address, job title

  • Logistics details: freight specifics, customs data

  • Opt-in consents, shipping instructions, billing information

b) Automatically

  • Website usage: IP address, cookies data for analytics and performance.

c) From Third Party Sources

  • Data from carriers, customs agents, brokers, or publicly available sources.

3. Use of Personal Data

We use data to:

  • Provide logistics, shipping, warehousing, and customs services

  • Send updates (shipment status, delivery confirmations, delays)

  • Send SMS/marketing content (with consent)

  • Process payments and deliver invoices

  • Ensure legal compliance with regulatory requirements

  • Improve site functionality and security

4. Legal Basis for Processing

  • Performance of Contract: to fulfill our logistics agreement with you

  • Consent: for sending promotional/transactional SMS or marketing

  • Legal Obligation: to meet customs, tax, or safety law obligations

  • Legitimate Interest: for fraud prevention, analytics, service improvement

5. Data Sharing

We share data only as necessary with:

  • Subsidiaries or affiliates

  • Service providers: carriers, warehousing, IT, SMS platforms

  • Regulatory/customs authorities

  • Payment processors
     We do not sell personal data to third parties.

6. SMS Consent & Withdrawal

  • Explicit opt-in gathered via webforms, checkboxes, or verbal consent

  • Messages include opt-out instructions (“Reply STOP”)

  • You may reply STOP any time to unsubscribe, or HELP for support

7. Your Rights

Subject to applicable law, you may:

  • Access, correct, delete your personal data

  • Restrict or object to certain processing

  • Request portability

  • Lodge a complaint with your relevant data protection authority

8. Data Retention

  • We retain data as required to fulfill service delivery, legal obligations, or as long as your account is active. Retention times vary by type of data and regulations.

9. Security Measures

  • We employ industry-standard encryption, secure storage, and access controls to protect your data.

  • No absolute guarantee, but we continually enhance protocols.

10. International Transfers

  • Personal data may be shared across borders for service delivery. We ensure protection via:
    • Standard contractual clauses, adequacy decisions, or equivalent safeguards

11. Cookies & Web Tracking

  • We use cookies and analytics to enhance site experience. You may disable cookies via browser settings, though this may affect site functionality.

12. Policy Updates

  • We may update this Policy. Effective date will be updated at the top. We encourage you to review regularly.

13. Contact Us

For questions or to exercise your data rights, please contact:
 📧 info@shi-logistics.com

SH International Logistics LLC
📞 (313) 800 8865